What happens to my papers 3c

What happens to my papers?

What happens to my papers?

On the day of the intervention all client files are removed from the intervened firm’s premises and held by the Solicitors Regulation Authority (SRA).

Live Files

Files relating to on-going matters are known as live files. These are transferred to the Intervention Agency’s offices once the intervention has taken place and after a short period of time, to the SRA’s Intervention Archives (IA). To obtain your files you’ll need to contact them directly at the address below.

You should receive a letter from the SRA which includes a File Request Form to retrieve your documents. Complete this form and return it with your identification evidence to the Intervention Agent as soon as possible. If the Intervention Agent is Lester Aldridge, you can find our address details below.

Remember to state where you would like your documents sent. And if you’re using a new solicitor, make sure you include their details so that we can contact them directly regarding the release of your documents.

Also make sure the File Request Form is signed and completed by all parties for whom the intervened firm was acting. We require the authority of all parties before being able to release any papers.

Your documents will be returned by standard post and there is no charge to you for this service.

Additional requirements for return of Live Files

Please see the additional requirements listed below:

  • If the file relates to a conveyancing transaction
  • If the file relates to a company, minor, trust or administration of an estate
  • If you are acting as Attorney or Deputy for a client of an intervened firm

Conveyancing transactions

If your documents relate to a property transaction involving mortgage financing, your mortgage lender will have jointly instructed the intervened firm and is therefore also a client. This means we will also need your mortgage lender’s authority to release the documents.

We’ll contact your mortgage lender once we have receive your completed File Request Form and request their authority for the file to be released in accordance with the terms of your request. Once we’ve received their authority we can release the file, however, there may be a delay whilst we wait for their authority.

Company clients

If the intervened firm was acting for a Company client (as opposed to an individual) the File Request Form must be signed by at least one Company Director and evidence of the signatory(s) Directorship must be provided. Satisfactory identification evidence must also be provided for each Company Director signing the form.

Minors

If the intervened firm was acting for a minor (i.e. an individual under the age of 18) the File Request Form must be signed by all legal guardian(s) of the minor and copies of their satisfactory identification evidence provided, as well as that of the minor.

Trusts/ Estate Administration

If the intervened firm was acting for a Trust or the Executor(s) of an estate, the File Request Form must be signed by all Trustees or Executors (as applicable) and evidence of appointment provided (e.g. by way of copy Trust deed, Grant of Probate).

We also require that satisfactory identification evidence for all Trustees or Executors be provided.

Attorneys/Deputies

If you are acting as an Attorney or Deputy for a client of an intervened firm and wish to request the retrieval of their file of papers on their behalf, the File Request Form must be signed by all Attorneys or Deputies (as applicable) and evidence of appointment provided (e.g. by way of copy Power of Attorney, Deputyship Order).

We also require that satisfactory identification evidence for all Attorneys or Deputies be provided.

If you haven’t received a letter regarding an intervened firm holding papers relating to an on-going matter, it could be because the intervened firm didn’t have a record of your current address.

If so, please complete and return the File Request Form as fully as possible and return it to the Interventions Team in one of the following ways:

By completing, scanning and emailing to: intervention.enquiries@LA-law.com

By completing and posting to:

Interventions Team
Lester Aldridge
Russell House
Oxford Road
Bournemouth
BH8 8EX

By completing and faxing to: 01202 786123

Archived files, deeds and wills

To arrange for the release of older, archived files relating to completed matters, along with deeds and wills that are transferred direct to the SRA’s Intervention Archives (IA) for longer term storage immediately after the intervention, contact the IA direct using the following details:

By post:
Solicitors Regulation Authority
Intervention Archives
Unit A
Colonnade Point
Prologis Park
Coventry
CV6 4BX

By emailinterventionarchivefile@sra.org.uk

By telephone: 024 7633 9250

Older Interventions

If you were a client of a firm which was intervened into over 3 months ago and require your papers, these may now have been transferred to the IA. You will need to contact the IA at the address above to arrange for their release.

Download further information

Intervention client – File request form

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