Ports, harbours and marinas are inherently complex working environments. With a mix of commercial activity, public access and marine operations, the risk of personal injury incidents is ever-present.

For operators, this creates a dual challenge. Preventing incidents where possible, and responding effectively when things do go wrong.

Understanding where risks arise

Personal injury claims in this sector can arise in a variety of ways, including:

• Slips, trips and falls on quaysides or walkways
• Accidents involving vessels or equipment
• Incidents linked to access points, pontoons and marina infrastructure
• Workplace injuries involving employees or contractors

Many of these risks are heightened by environmental factors such as weather conditions, tides and the interface between land and water.

The importance of prevention

A strong focus on risk management is the first line of defence.

This includes:

• Regular inspection and maintenance of infrastructure
• Clear signage and safety information
• Robust health and safety procedures
• Ongoing monitoring of higher-risk areas

Good documentation is also critical. Being able to demonstrate that reasonable steps were taken can be key in defending a claim.

Responding when an incident occurs

Even with the best systems in place, incidents can still happen.

How an organisation responds in the immediate aftermath can significantly influence the outcome of any subsequent claim. This includes:

• Recording the incident accurately
• Securing evidence, such as photos or CCTV
• Taking witness statements where possible
• Reviewing whether any immediate action is required to prevent recurrence

Early assessment of liability and risk can also help inform strategy and manage costs.

Defending and resolving claims

Personal injury claims can vary in complexity, from relatively straightforward matters to more serious incidents involving significant injury.

A clear, consistent approach to handling claims can help to:

• Reduce legal exposure
• Control costs
• Protect reputation

In some cases, early resolution may be appropriate. In others, a robust defence will be needed.

How we can help

Fiona Brooke specialises in defending personal injury claims and advising on risk management for ports, harbours and marina operators.

If you would like support reviewing your health and safety arrangements, or need advice on handling an incident or claim, Fiona and our Personal Injury team are here to help. Please contact us at online.enquiries@LA-law.com.