LA Director, Carla Hillman, will be attending the Credit Strategy CDSP Conference on the 16 October at The Midland Hotel.

The conference explores best practice, guidelines and the role of technology giving you practical, applicable insight to establish improved collections and vulnerable customer strategies for your business. With sessions taking in collections strategy, customer service and debt sale, all incorporating how vulnerable customers can be best treated. Understanding new systems and processes that are being adopted across the board, and how your industry colleagues are overcoming shared problems.